FAQs
Some Manor Homecare’s most frequently asked questions:
FAQs
Our goal is to improve the quality of life for our clients by providing excellent and compassionate care, providing the highest quality and responsive customer service, and empowering our team members through education, leadership, and professional standards.
Our Healthcare Assistants must successfully pass an interview with our HR team which includes Garda Vetting checks. Our highly valued Healthcare Assistants are then monitored through a range of formal checks.
Manor Homecare aspire to create a learning environment where employees will be prepared to accept change, develop new skills, and take responsibility for their own continuous learning, in partnership with their Senior members, Managers and Clinical Lead. The training provided aims to ensure that staff are equipped with the essential knowledge and skills to carry out their role and meet the changing needs of the clients, their relatives, and representatives. Healthcare Assistants are trained and equipped with the skills and knowledge to perform various tasks.
- HSE Funding – learn more
- Tax Relief
- Family Contributions
Once you receive approval of funding from the HSE, as a consumer you can now choose to have Manor Homecare as your preferred provider. The HSE will contact Manor Homecare to seek capacity and then Manor Homecare will call you about arranging an assessment.
We ask general questions about the person who is in need of our care service. We will develop a person centred care agreement that the carer will have access to.
Within 3 days of completion of the assessment.
Manor Homecare operate on a responsive strategic system whereby all reported concerns have a minimum turnaround response period. We have ensured that we have roles within our team dedicated to listen to clients who need to voice their concerns. We take pride in our dedication to minimising complaints from our staff and clients.